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Arrival, Registration and Introductions
8:30AM – 9:00AM
Opening Keynote
9:00AM – 10:00AM
The New Mandate: Financial Health as the Future of Financial Inclusion
Opening Keynote
9:00AM – 10:00AM
The New Mandate: Financial Health as the Future of Financial Inclusion
Lending in Cooperative Movement: Navigating Tradition with Technology for Financial Resilience
10:00AM – 10:45AM
- Regulatory Perspective - Risk Management in Dynamic Regtech
PHOTO SESSION & TEA BREAK
10:45AM – 11:30AM
Designing for Resilience: Integrating Financial Health in Digital Credit Products.
11:30AM – 12:15PM
- Human-Centered Credit Design - Monitoring Financial Health as a Core KPI - Collaboration Across the Ecosystem
Panel Discussion
12:15PM – 1:00PM
From Access to Impact: Rethinking Success in Digital Credit Ecosystems. • Understanding "financial health" within a digital credit ecosystem • Metrics of success and how they should evolve • Aligning interests across Credit Providers, Regulators, and Enablers
LUNCH BREAK
1:00PM – 2:00PM
Decoding the Digital Borrower: Trends, Behaviours and Risks
2:00PM – 2:45PM
- Key trends in digital borrower profiles based on credit bureau data. - Insights into repayment behaviour, loan frequency, and borrower segmentation. - Early warning signals: what default data and scorecards are showing across digital lenders.
Trade Credit Risk: Strategies for Sustainable Growth
2:45PM – 3:30PM
- Scoring models in trade credit and BNPL: growth drivers and market dynamics. - Risks and opportunities in delivering credit at the point of sale or service. - Strategies for sustainable growth: underwriting, transparency, and consumer education.
CEO Roundtable – Are we Building Sustainable Digital Credit Businesses?
3:30PM – 4:15PM
MODERATOR: James Murigu PANELISTS: 1. Tobias Alando -CEO, KAM 2. Kelvin Mutiso - Chairman, DFSAK 3. CEOs (Banks/ SACCOs / DCPs)
WRAP UP OF THE DAY’S SESSIONS
4:15PM
Recap & Opening Remarks
8:30AM – 9:00AM
The Future of Credit Scoring: How AI and Behavioral Data are Redefining Lending in Kenya
9:00AM – 10:00AM
- Limitations of traditional credit scores in mobile-first lending - Use of AI for adaptive, real-time scoring systems - The role of behavioral data in predicting borrower intent and capacity
Open Banking– What’s Next?
10:00AM – 10:45AM
Building Inclusive, Predictive and Consumer Centric Data Systems
TEA BREAK
10:45AM – 11:30AM
Panel Discussion
11:30AM – 12:30PM
Regulation Reimagined: Keeping Pace with Innovation
Q & A
12:30PM – 1:00PM
LUNCH BREAK
1:00PM – 2:00PM
Human-Centered Digital Collections: Redesigning the Repayment Experience
2:00PM – 3:00PM
- Rethinking collections as part of the borrower journey, not just recovery - Leveraging digital tools for personalized repayment engagement. - Embedding dignity and consumer protection into collections strategies at scale
Green and Sustainable Finance: Building Climate-Conscious Credit Models
3:00PM – 4:00PM
- Rethinking Credit Risk Through a Climate Lens - Leveraging Fintech for Green Finance - Financing Green Transitions for SMEs & Agriculture
WRAP UP OF THE DAY’S SESSIONS
4:00PM
Recap and Opening Remarks
8:30AM – 9:00AM
Tech-Driven Lending: Building the Next Generation of Inclusive Credit Solutions
9:00AM – 10:00AM
- Expanding Financial Access Through Digital Innovation - Building Resilience Through Embedded Services - Inclusive Ecosystem Growth Through Collaboration
Unlocking Rural Prosperity: Digital Lending as a Catalyst for Inclusive Agri-Finance
10:00AM – 11:00AM
- End-to-End Digital Credit Models for Agri-Value Chains - Platform-Based Collaboration - Scalable Innovations for Smallholder Inclusion
Panel discussion - The Future of Financial Health: Rethinking Credit, Data, and Digital Responsibility
11:30AM – 12:30PM
MODERATOR: Edna Mulwa PANELISTS: 1. Seema Gohil - Director, Digifarm 2. Monicah Mwaniki – CEO, Arvocap 3. Bilhah Inyanya - Head of Sales, Pesapap Family Bank 4. Chris Kiburu – Chief Credit Officer, AFC
Resolution & Way forward
12:30PM – 1:30PM
LUNCH BREAK
1:30PM
Organizers
Metropol CRB
cis@metropol.co.ke
254728230015
Metropol was established in Kenya in 1997 as a Business Information Solutions company and has a rich history of thought leadership in this category having spearheaded the establishment of various regulatory frameworks in the financial sector that has led to a new way of thinking and approach in financial decision making, particularly in the Credit Management space.
Metropol Corporation Limited provides business decision solutions through the establishment and operation of a Credit Reference Bureau, the provision of Credit Rating Services, Trade Credit Solutions, Credit Management Services, Credit Training Services, Media, Research and General Consultancy. Our existence is founded on a Vision of empowering people to make sound decisions when engaged in exchanges of economic value both for themselves and for the organization that they represent.
We are licensed by The Central Bank of Kenya and The Bank of Uganda to provide Credit Reference Bureau Services and are also licensed by the Capital Markets Authority of Kenya
and The Rwanda Capital Markets Authority as a Credit Rating Agency.
We support credit providers in managing credit risk throughout the credit life cycle in order to increase efficiency and lower risk of default and thus maximize profit. At the same time, we provide the credit consumers with tools that will help negotiate favorable terms when applying and managing their credit. In that way, we provide a Total Customer Solution.
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